FAQ

What are the shipping costs?

Country	Shipping costs	Delays
France	Free	2 - 4 days
Europe	Depending on the country	2 - 5 days
Rest of the world	Contact us	Contact us

What is the delivery time?

Our shoes are delivered on average between 2 and 5 days.

Can Cabeceo deliver worldwide?

Yes, we deliver to all countries but the delivery price may vary.

What shipping methods are available?

Your order will be shipped either by BRT for Italy or by DHL or FEDEX or COLISSIMO for other countries.

Will I have to pay import duties and taxes?

Yes, the price does not include additional customs duties and taxes where applicable.

What is your return policy?

We accept returns within 14 days of receipt. The shoes must never have been worn and the sole must be intact.

How do I make my return?

1. Contact Customer Service via our Contact Form. Specify your number of command.
2. Cabeceo will notify you by email of the address to which you should return the order.
3. Return costs are the responsibility of the customer.
4. You will receive a notification once the package is received.

Provided that the return conditions specified in the General Terms and Conditions are met, Cabeceo will make the refund as quickly as possible .
The refund will be made to the same card used when paying for the order.